PRIVACY POLICY

At Hook and Halo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website and make a purchase. By using our services, you agree to the terms set forth in this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Personal Information
When you make a purchase or interact with our website, we may collect personal information, including but not limited to:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (credit card or other payment methods)

B. Non-Personal Information
We may also collect non-personal information about your use of the site, including:

  • IP address

  • Browser type and version

  • Pages visited on our site

  • Time spent on our site

  • Device information

C. Cookies
We use cookies to enhance your browsing experience, improve our website, and provide personalized services. Cookies are small text files placed on your device to store data about your visit. You can control cookie settings through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

  • To process orders: Your personal and payment information is necessary to complete your purchase and deliver your products.

  • To communicate with you: We may use your email address or phone number to send order updates, shipping notifications, or marketing communications (if you have opted in).

  • To improve our website: We use data to analyze how users interact with our site, fix issues, and enhance the shopping experience.

  • To comply with legal obligations: We may use or share your information to comply with applicable laws, regulations, or legal processes.

3. Data Sharing and Disclosure

We respect your privacy and will not sell or rent your personal information to third parties. However, we may share your data in the following instances:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., payment processors, shipping companies).

  • Legal Requirements: If required by law, we may disclose your personal information to comply with legal requests or protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Security

We take reasonable precautions to protect your personal information and ensure its security. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we correct or update any inaccurate information.

  • Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.

  • Opt-out: You can opt out of receiving marketing emails or communications from us.

To exercise any of these rights, please contact us at [Insert contact details].

6. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website with the new effective date. We recommend checking this page periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at: support@hookandhalo.store